Emergency numbers useful contacts in Thailand

In Thailand, there’s no single number that does everything. You can’t just call 911 and expect it all to work out. Different emergencies need different numbers, and not all of them have English-speaking operators.

We’ve put together everything you need – from the number to call when you’re in a motorbike accident to the direct lines for the best hospitals in the country. Save the ones relevant to you before you need them.

SafetyWing is our recommended travel health insurance provider. Having insurance coverage in Thailand can save you a lot of money, or even your life.

Quick reference – which number to call

Situation	Call	Notes
Medical emergency	1669	National emergency medical service
Police emergency	191	Police emergency reporting
Tourist assistance	1155	Tourist Police hotline
Accident on a highway	1193	Highway Police
Fire	199	Fire Department
Private medical transport	1724	BDMS; subject to assessment and service area

Emergency numbers explained

Police and emergencies – 191
The Tourist Police Bureau lists 191 for the Royal Thai Police. For a medical emergency, call 1669.

Tourist Police – 1155
This is your lifeline. You can ask for help with reporting a crime or navigating a dispute with a taxi driver. You can also contact them via the Thailand Tourist Police app if you’d rather not call.

Public ambulance – 1669
This connects you to the national emergency medical service.

When you call, NIEMS advises explaining what happened and describing the patient's symptoms, giving the exact location, and providing your name and a callback number. Follow the dispatcher's instructions.

Private medical transport – 1724
Traffic in Bangkok is brutal. BDMS Emergency Services lists 1724 for medical transport; dispatch depends on its service area, assessment of the emergency and whether its response time is appropriate. The dispatcher may direct you to a nearer emergency service. Do not assume private transport will be faster.

Fire department – 199
For fires of any kind. May not have English-speaking operators.

Highway Police – 1193
For accidents or breakdowns on highways. Useful if you’re driving in Thailand.

Hospitals – direct numbers

When planning your trip, confirm the hospital’s emergency contact, language assistance and payment arrangements. Do not delay calling 1669 in a medical emergency while checking insurance cover.

Bangkok

Bumrungrad International Hospital – (+66) 2 066 8888
The most well-known international hospital in Thailand. Accepts walk-ins 24/7 at the emergency department. This is where most embassies will send you.

Bangkok Hospital – (+66) 2 310 3000
Large hospital group with a dedicated international wing. 24/7 emergency department.

Samitivej Hospital (Sukhumvit) – (+66) 2 022 2222
Popular with expats and well-regarded for its emergency care.

BNH Hospital – (+66) 2 022 0700
Smaller and less crowded than Bumrungrad but excellent care. Right next to BTS Sala Daeng.

BNH lists (+66) 2 632 1000 for its emergency department and ambulance service; the number above is its general call centre.

Chiang Mai

Chiang Mai RAM Hospital – (+66) 52 004 699
The go-to international hospital in Chiang Mai.

Its emergency department number is (+66) 52 004 601.

Phuket

Bangkok Hospital Phuket – (+66) 76 254 425
Largest private hospital on the island.

Siriroj International Hospital – (+66) 76 361 888
Located in Phuket Town.

Koh Samui

Bangkok Hospital Samui – (+66) 77 429 500

Pattaya

Bangkok Hospital Pattaya – (+66) 38 259 999

For an emergency ambulance, the hospital lists (+66) 38 259 911.

Other useful numbers

Poison control (Ramathibodi Hospital) – 1367
If someone has ingested something toxic.

Immigration hotline – 1178
For visa questions, reporting overstay, or immigration-related issues.

Department of Land Transport – 1584
For issues with taxis, buses, or other licensed public transport.

Electricity (MEA Bangkok / PEA provinces) – 1130 (Bangkok) / 1129 (provinces)
Report power outages or electrical emergencies.

Water supply issues – 1125

What to do in common situations

Motorbike accident – Call 1669 for an ambulance. If there’s a dispute with another driver, call 1155 (Tourist Police) – do not try to settle it yourself, especially if the other party is getting aggressive.

Theft or robbery – Call 1155 (Tourist Police). They’ll help you file a police report, which you’ll need for insurance claims. Don’t expect to get your stuff back, but the report is essential.

Lost passport – Call your embassy first (see table below). They’ll issue an emergency travel document. You’ll also need a police report from the Tourist Police (1155).

Scammed or overcharged – Call 1155. The Tourist Police handle these situations regularly and can often mediate on the spot. For jet ski scams, taxi disputes, or dodgy tour operators, this is your number.

Natural disaster or severe weather – Call 1784 (Disaster Prevention and Mitigation hotline) or monitor local news.

Embassies and consulates

Your embassy or consulate is who you call when things get serious – lost or stolen passport, getting arrested, a medical emergency where you need help navigating the system, or if you need emergency repatriation. They can also help if a family member has died overseas.

Most embassies are in Bangkok, but several countries also have consulates in Chiang Mai, Phuket, Pattaya, and Koh Samui. If you’re outside Bangkok, your embassy can usually still help by phone.

Before your trip, save your embassy’s emergency number in your phone. You can find the full directory of foreign embassies and consulates in Thailand on the Wikipedia list of diplomatic missions in Thailand, or search for your country’s embassy at EmbassyPages.com.